BUS 200 Midterm
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A hierarchy culture is focused on the external environment. |
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You should under-deliver to stand out in a new job. |
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Being an entrepreneur is what it takes to start a business |
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Porter has 10 Competitive Forces |
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The behavioral decision-making style does not prefer verbal to written information. |
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The author of our textbook, Management a Practical Introduction 7th edition is Angelo Kinicki and Brian Williams. |
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Quality control focuses on the performance of workers, urging employees to strive for “zero defects” |
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SWOT Analysis stands for Strengths, Wood, Opportunity and Threats |
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A stakeholder is defined as people whose interests are affected by an organization’s activities. |
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SWOT Analysis stands for Strengths, Weaknesses, Opportunities and Threats |
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A first-line manager makes short-term operating decisions, directing the daily tasks of nonmanagerial personnel. |
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The Three Core Processes of Business are People, Strategy and an Operation Room. |
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Expatriates are people living or working for a foreign country. |
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Which viewpoint stresses the use of rational, science-based techniques and mathematical models to improve decision making and strategic plannning? |
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| Answers: |
Management Science |
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Scientific management |
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Operations management |
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Production management |
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The Three Core Processes of Business are Prison, Strategy, and Operations. |
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Triple bottom line represents People, Planet and Pudding Putty. |
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Planning consists of setting goals and deciding how to achieve them. |
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Management science stresses the use of rational, science-based techniques and mathematical models to improve decision making and strategic planning. |
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To be effective means to achieve results, to make the right decisions and to successfully carry them out so that they achieve the organization’s goals |
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Groupthink occurs when group members strive to agree for the sake of unanimity and thus avoid accurately assessing the decision situation. |
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An organizational culture is the set of shared, taken-for-granted implicit assumptions that a group holds and determines how it perceives, thinks about and reacts to its various environments. |
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Consensus is a technique used to help groups generate multiple ideas and alternatives for solving problems. |
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An organization is defined as a group of people who work together to achieve come specific purpose. |
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To be efficient does not mean to use resources- people, money, raw materials, and the like- wisely and cost-effectively |
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Intuition is defined as making a choice without the use of conscious thought or logical inference. |
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Soft skills are defined as the ability to motivate, to inspire trust, to communicate with others/ |
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A vision statement expresses the purpose of the organization. |
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The problem with the classical viewpoint is that people are seen as mechanistic. Mechanistic tends to view human as cogs within a machine, not taking into account the importance of human needs. |
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A business plan is a document that outlines a proposed firm’s goals, the strategy for achieving them, and the standards for measuring success. |
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A quantitative viewpoint applies qualitative techniques to management. |
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Our textbook and powerpoint for Chapter 7 gives 127 rules for brainstorming. |
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International Money Fund (IMF) are the group responsible for Tom Cruise in the movie Mission Impossible. |
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Tactical goals are set by and for top management and focus on objectives for the organization as a whole. |
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SWOT Analysis stands for Strengths, Weaknesses, Opportunities and Treats. |
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The systems viewpoint regards the organization as systems of interrelated parts that operate together to achieve a common purpose. |
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Differentiation is defined as tendency of the parts of an organization to draw together to achieve a common purpose. |
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Maslow’s Hierarchy of Needs consists of all BUT one of the following: |
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Self-Actualization |
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Esteem |
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Social |
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Apple |
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A story is an object,act, quality, or event that conveys meaning to others. |
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Middle managers are those that make short-term operating decisions, direction the daily tasks of nonmanagerial personnel. |
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A policy designates specific required action. |
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Culture is defined as a shared set of beliefs, values, knowledge, and patterns of behavior common to a group of people. |
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A rule is an outline the response to a particular problem or circumstances. |
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Globalization is the trend of the world economy toward becoming a more interdependent system. |
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A nonprofit organization is formed to offer services to some clients, not to make a profit. |
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Analytics are sophisticated forms for business data analysis. |
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Sustainability is the economic development that meets the needs of the present and doesn’t care about the future generations or environment. |
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Human skills are defined as the ability to motivate, to inspire trust, to communicate with others. |
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Goals are specific commitment to achieve a measurable result within a stated period of time. |
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For profit organizations are formed to make money, or profits, by offering products or services. |
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Competitors are people or organizations that compete for customers or services. |
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Jeff Bezon is founder and CEO of Amazon |
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The first step in making a rational decision making is implementing and evaluating the solution chosen. |
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The Management Process has for main process, select the one that does not belong. |
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| Answers: |
Effectiveness |
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Planning |
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Organizing |
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Leading |
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Decision making does not identify and chooses alternative courses of action. |
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A team leader is one that implement the policies and plans of the top managers above them and supervise and coordinate the activities of the first-line managers below them. |
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Mutual-benefits organizations are voluntary collectives whose purpose is to advance members’ interests. |
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The Mission Statement of Amazon.com: … The missionand vision of Amazon.com is: “Our vision is to be earth’s most customer-centric company; to build a place where people can come to find and discover anything they might want to buy online. |
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The five steps in the strategic management process are all of the following EXCEPT |
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Establish the mission and vision |
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Assess the current reality |
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Formulate the biscuits |
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Implement the strategy |
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Corporate social responsibility is the notion that corporations are expected to go above and beyond following the law and making a profit. |
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An organizational chart are box-and-lines illustrations showing the formal lines of authority and the organization’s official positions or work specializations. |
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Burger King decided to add breakfast to its hours of operation in order to increase its customers. This was an attempt to improve the organization’s: |
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A.
Effectiveness |
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B.
Planning |
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C.
Leading Strategy |
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Efficiency |
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A SMART Goals is defined as all of the following BUT: |
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Smart |
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Measurable |
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Ask |
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Results-oriented |
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Ethics are the standards of right and wrong that influence behavior. |
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World Trade Organization is designed to monitor and enforce trade agreements. |
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A policy outlines the general response to a designated problem or situation. |
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We talk about how technology has improved communications throughout the years. How did the characters in the HBO show, Game of Thrones communicate to other kingdoms? |
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E-mail |
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WebEx Video Chat |
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Apple Face Time |
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Raven |
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An action plan defines the course of action needed to achieve the stated goal. |
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Benchmarking is a process by which a company compares its performance with that of high-performing organizations. |
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Competitive intelligence means gaining information about one’s competitors’ activities so that you can anticipate their moves and react appropriately. |
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Values are the standards of right or wrong that influence behavior. |
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A functional manager is responsible for just one organizational activity. |
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A mission statement expresses what the organization should become, where it wants to go strategically. |
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A whistle-blower is an employee, or even an outside consultant, who reports organizational misconduct to the public, such as health and safety matters, waste, corruption, or overcharging of customers. |
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A historical perspective is classical, behavioral, and quantitative. |
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Jelene sells her art through her own web site and her etsy store. She receives questions from many different countries. Jelene is engaged in______ |
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Global trading |
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E-commerce |
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Counter-trading |
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Embargo |
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The strategic management process as discussed in our book and class has 15, 239 steps. |
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A general manager is on the that is responsible for just one organizational activity. |
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Evidence based management is defined as translating principles based on worse evidence into organizational practice, bringing rationality to the decision making process. |
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Board of Directors are members elected by the stockholders to see that the company is being run according to their interest. |
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A market culture is driven by competition and a strong desire to deliver results. |
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A distributor is a person or organization that provides raw materials, services, equipment, labor or energy to other organizations. |
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An operating plan identifies clear targets such as revenue, cash flow, and market share. |
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Rudy supervises the food assembly line workers. What type of manager is he? |
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First-Line Manager |
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Top Manager |
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General Manager |
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Middle Manager |
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An integration is defined as a tendency of the parts of an organization to disperse and fragment. |
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A virtual organization is an organization whose members are geographically apart, usually working wuth e-mail, collaborative computing, and other computer connections. |
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Operational management focuses on managing the production and delivery of an organization’s products or services more effectively. |
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Sarbanes-Oxley of 2002 allows the golden parachute for top executives. |
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Quality assurance is the strategy for minimizing errors by managing each stage of production. |
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A decision tree is a graph of decisions and their possible consequences. |
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Being a manager is what it takes to grow or maintain a business |
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Entrepreneurship is defined as the process of taking risks to try to create a new empire. |
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A symbol is a narrative based on true events. |
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Competitive advantage is defined as the ability of an organization to produce goods or services more effectively than competitors do, thereby outperforming them. |
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Quality is defined as the total ability of a product or service to meet customer needs. |
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Strategic goals are set by and for middle managers and focus on the actions needed to achieve strategic goals. |
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Brainstorming occurs when members are able to express their opinions and reach agreement to support the final decision. |
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A trend analysis is a hypothetical extension of a past series of events into the future. |
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Top managers are those that make long-term decisions about the overall direction of the organization and establish the objectives, policies, and strategies for it |
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Melissa wants her employee, Ralph, to turn in his monthly sales report by the 5th of every month. This meets the ______ requirement of SMART goals. |
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Target dates |
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Specific |
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Measurable |
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Attainable |
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Strategy is defined as a large-scale action plan that sets the direction for an organization. |
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Would the imports of consumer goods into a given country be a good indicator of the size of the internal market for those products?
List the forms out of The Performance Appraisal Handbook that you found most useful and why?
Effective communication in groups and teams
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Segmented Assimilation