What are eBay’s critical success factors?
Case Study eBay
What are eBay’s critical success factors? Do you think these critical factors can help eBay dominate in oversea countries? Why?
According to the article E bay have critical factors to able to be success on the industrial of retails. because E bay’s gives to the customer the opportunity to able to find anything they want at any time. Also, the critical factors e bay’s has a reliable feedbacks system to able to keep more in touch and gives customer the answer they are looking for and increase their trust and improve the organization. Also the management of the company has a essential factor to have a better efficiency for the customers also to able to keep in track the items sold/brought that way customer will know if the items are available immediately or not. making sure if the customer items will be delivering them as soon they got it on the warehouse. on the other hand, i believe these critical point making E bay’s powerful on the market not honestly E bay’s may success on the other countries but cannot dominate like Amazon.com, during Amazon.com exist on their way will be so hard to able to dominate it. but if E bay’s get into in country will dominate the rest of the competitors on retails business through of the quick system they providing to the customer to able to trust on them and increase the sales, product and services to the customers.