Analyze a miscommunication you have experienced using the concepts from the text.  Use appropriate concepts/terms from the text.  (Grapevine, TMI, language and vocabulary differences, etc.)  Also, use concepts/terms learned in this module:  assessments, assertions, requests, and victim/creator.  What exactly will …

Analyze a miscommunication you have experienced using the concepts from the text. Use appropriate concepts/terms from the text. Read more »

After reading the handouts in this chapter and experiencing discussion board this week, how would you summarize nonviolent communication? I expect around 5 sentences here. Non-violent communication is an effective way to address problems in an organization and in our …

After reading the handouts in this chapter and experiencing discussion board this week, how would you summarize nonviolent communication? Read more »

Think of any coaching situation.  It can be a friend who is having a problem, an employee who needs it, or a child/sibling who could use it.  Apply the Communication Wheel and write a dialogue.  What would you say?  You …

Think of any coaching situation. It can be a friend who is having a problem, an employee who needs it, or a child/sibling who could use it. Read more »

Figure 14.6 suggests 7 questions that a supervisor should ask him/herself. Think of one more question you might add to the list. The following question comes to my mind. Is there any specific professional training required that can help Shirley improve? …

Figure 14.6 suggests 7 questions that a supervisor should ask him/herself. Think of one more question you might add to the list. Read more »

List three solid reasons performance appraisals are important. Following are the three reasons that I believe make performance appraisal very important. Performance appraisal is important because it provides a guideline to the process of employee compensation. The organization can do …

List three solid reasons performance appraisals are important. Read more »

Looking at the Feedback handouts, name two things you were specifically reminded of or learned.  One of the first thing that I learned from the handouts is the difference between feedback and feedforward. Feedback is when you provide your suggestions …

Looking at the Feedback handouts, name two things you were specifically reminded of or learned. Read more »

Impact of ignoring a disciplinary situation on the team What is the impact of ignoring a disciplinary situation on the team? Department? Organization?  Ignoring a disciplinary situation has a negative impact on individual and collective levels in an organization or any …

What is the impact of ignoring a disciplinary situation on the team? Department? Organization? Read more »

What is your assessment of your cultural competence? Again, be specific.  What are you good at?  Stink at?  How can you grow yourself in this area? I would not say that I am fully competent when it comes to dealing …

What is your assessment of your cultural competence? Again, be specific. What are you good at? Stink at? How can you grow yourself in this area? Read more »