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Deutche Post DHL What are some of the challenges Deutsche Post DHL may face as it seeks to implement the new tools worldwide? How do these challenges change the job of the local marketing managers? There are different types of …
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Sony 1-800 Flowers How the companies does involved benefit from the innovation discussed in the case? Is about more efficient transaction processing? The companies benefitted from the innovation discussed in the case because it saves time when they tickets are …
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Case Study: Kennametal, Haworth, Dana Holding, and Others: ERPs get the second lease on life Kennametal’s chief information officer complains that they “Paid maintenance for nothing.” Who do you think is responsible for that state of affairs? Kennametal, the ERP …
Case Study: Toyota Europe, Campbell Soup Company, Sony Pictures Case Study: Toyota Europe, Campbell Soup Company, Sony Pictures, and W.W Grainger: Making the Case for Enterprise Architects What is the value derived from companies with mature enterprise architectures? Are …
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DLA Piper, Metlife, Pepsico and others: Telepresence is Finally Coming Age Implementing telepresence seems to have other, less tangible, advantages beyond travel cost saving. What are some of those advantages? How do you quantify them to make the case for …
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Beyond Street Smarts: Data Driven Crime Fighting What are some of the most important benefits derived by the law-enforcement agencies mentioned in the case? How do these technologies allow them to better fight crime? Provide several examples. The most important …
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Shift to open-source software After reading the case, do you think the shift to open-source software involved a major cultural change for the Department of Defense? Would you expect the same to be the case for large companies? Justify your …
Case: IT in health care What are some of the benefits afforded to organizations implementing voice recognition technologies in these settings? How can you quantify these benefits to access the value of the investment? Provide several examples from the case. …
Case: How to win friends and influence business people: Quantify IT Risks and Value Do you agree with the notion that IT investments can be treated in the same manner as financial investments and similarly quantified by putting a dollar …
Video Rental Maps Developed by The New York Times and Netflix The Video rental map developed by The New York Times and Netflix graphically displays movie popularity across neighborhoods from major U.S. cities. How would Netflix use this information to …